FAQ

The discovery call is the right place to figure that out. Janet will ask about your situation, what decisions you are facing, and what you have already tried. From there, she will suggest a scope that makes sense. Or tell you honestly if this practice is not the right fit. There is no obligation after the call.

Yes. Most engagements involve a mix of on-site and remote work. For clients outside the New York area, Janet typically travels for key sessions. Stakeholder interviews, planning workshops, and final presentations. And handles the rest remotely. Travel costs are billed at cost and agreed in advance.

It depends on the service. An operational review usually runs four to six weeks. A strategic planning engagement is typically six to ten weeks. Workshop facilitation is a single day. Fractional support is ongoing by definition. Timelines are agreed in the scope document before work begins.

It means the fee you agree to at the start is the fee you pay at the end, regardless of how many hours the work takes. If the engagement runs longer than expected because of something on our end, that is our problem, not yours. If the scope changes significantly at your request, we discuss a revised fee before proceeding.

Yes, without hesitation. Janet routinely signs mutual NDAs before discovery calls for clients who prefer it. Send a request to the contact email and she will review and return it within two business days.